Thank you for booking with Moto Trail Costa Rica, the leading provider of exciting motorcycle adventures in Costa Rica. All of our packages include full insurance coverage, unlimited mileage, 24/7 roadside assistance, and local support. By confirming your booking, you agree to our Terms & Conditions and must sign our Liability Waiver before starting your journey.
You must have a valid motorcycle license from your home country to operate a motorcycle in Costa Rica. We cannot rent motorcycles to individuals without proof of a valid license that specifies motorcycle class. An international driver's license is not required. All riders are required to provide an insurance security deposit, which can be paid with a debit/credit card or cash.
We are open from 8 a.m. to 5 p.m. and offer free pick-up anywhere in the San Jose area (including SJO airport) at a time and location of your choosing. For airport pick-ups, please provide us with your flight information and arrival time, and we will meet you at the arrivals area. We charge a $200 drop-off fee for Liberia (LIR) airport.
There are no refunds for late pick-ups or early drop-offs. If the motorcycle is not returned on the agreed-upon date and time, and an extension has not been approved by us, we will charge for future rental losses. We have a 1 hour grace period.
The renter confirms receipt of the motorcycle in perfect and clean condition, including both tires, and undertakes to return it to us in the same condition (with its keys, equipment, tools and/or accessories) at the place and date indicated in the rental agreement. Losing or not returning the papers of the motorcycle will cause a fee of $250 USD.
It is forbidden to change technical features of the motorcycle or its keys, equipment, tires, tools and/or accessories, or to make any aesthetic change to the motorcycle. If you violate this provision, you will be responsible for all costs incurred by us to restore the motorcycle to its original condition and, to the extent permitted by law, for consequential and incidental damages resulting from our inability to use the motorcycle during the repair.
The remaining balance is due when you pick up the motorcycle, and you can pay with Visa, MasterCard, PayPal, or cash. Please let us know beforehand if you wish to pay in a currency other than US dollars to ensure that we can accept it.
We require a security deposit at the time of vehicle pick-up. This is a hold placed on a debit or credit card that varies depending on the motorcycle category.
You are responsible for the equipment provided during your trip. We will provide a briefing on how to use all equipment on the first day, and it is your responsibility to store it safely and take good care of it. Any damaged or stolen equipment will be charged at replacement cost.
It's your responsability to wear safety equipment at all times.
We provide 24/7 phone and chat support for any issues related to the vehicle, equipment, or your trip in general. Our whatsapp is +506-8337-4277
According to Costa Rican law, vehicles and motorcycles are not permitted to drive on the beach. You may drive to the beach and park to relax under the palm trees, but driving in the tidal area is not allowed for the safety of other beachgoers and to protect turtle nests and other wildlife.
It is prohibited to drive under the influence of drugs or alcohol.
If you drive on 4x4 paths, trails, or difficult/inaccessible terrain and there is damage or an accident, you are responsible for towing and recovery expenses until a road accessible by a standard tow truck is reached.
We reserve the right to prohibit the use of our motorcycles for any activity that we consider to be potentially dangerous or that may cause damage to the motorcycle. Therefore, we do not allow our motorcycles to be used to participate in any motorcycle competitions, nor to be used in any training tracks or training courses.
By renting one of our motorcycles, you agree to use it only for its intended purpose, which is personal transportation and tourism.
If we find that a customer has violated this clause, we reserve the right to terminate the rental agreement immediately and to charge the customer for any damages or additional expenses incurred as a result of the violation.
Please read and understand these terms and conditions carefully before renting one of our motorcycles. If you have any questions or concerns, please do not hesitate to contact us.
For any cancellations, please email mototrailcr@gmail.com
FOR THE DAMAGE OR LOSS OF THE MOTORCYCLE
You must report any accidents or incidents such as theft or vandalism to us via email or whatsapp and the police as soon as you discover them.
You are responsible for all damage to the motorcycle that occurs during the rental period, regardless of fault for any reason, including damage caused by collision, weather, vandalism, theft, road conditions and acts of nature. You are liable with your deposit for:
You are liable for loss or damage to the motorcycle as a result of theft or vandalism related to the theft; you must file a report with the police within 24 hours of your knowledge of a theft and cooperate with us and the police in providing information about the theft; you are responsible for replacing missing equipment and motorcycle documents and keys. You must report any motorcycle accident or theft and vandalism to us and the police upon becoming aware of it.
As for mechanical damage and normal use of the motorcycle, these do not have to be borne by the client, for example a failed sensor, clutch, gasoline pump Etc.
The damages that are incurred by the client are those that have been caused during the rental, for example, a broken gear hanger, clutch handle, muffle, rear-view mirror, etc.
In case of any mechanical damage, please notify us by Whatsapp where we are available 24/7, if it is outside office hours please call. We will be doing our best to provide a solution.
The security deposit of $700 will be returned at the end of the rental and verifying that the motorcycle has no damage.
Depending on the severity of the damage labor might be charged, as well as any future rental losses because of a severe damage causing the motorcycle to be out of service.
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